Privacy Policy

We recognize the importance of respecting the privacy of those who use the WhenToGram application (the “App”) This Privacy Policy describes how we collect and use your information. We suggest that you review this Privacy Policy periodically as we may update it from time to time. This Privacy Policy was last revised on November 9, 2015.

What do we collect?

Every time you use the App, our Web server automatically collects the following non-personally identifiable information: your Internet service provider's address, the referring URL and information on the pages you access on our App. We collect this information to help diagnose problems, administer our application and affiliated websites and track usage statistics. All of this information is collected and used only in the aggregate; that is, it is entered into our database where we can use it to generate overall reports on our visitors, but not individual reports that identify you personally. We also collect personally identifiable information that you provide, such as information you provide when you register on the App, for example, your name, your email address, your telephone number, your address, and any other personal or preference information that you provide to us. You may look at the App without disclosing any personally identifiable information.

What are “cookies”?

Most applications and Internet sites collect data about visitors through the use of "cookies". Cookies are small software programs that help sites recognize repeat visitors by assigning a random number to each desktop for tracking content preferences and traffic patterns. Cookies may be used to "connect" your computer to information stored in a separate location. The App may use browser cookies to track user behavior. Through cookies we may also: alert you to new issues that we think might be of interest to you when you return to the App; record past activity at the App in order to provide you better service when you return to the App; or, customize page content based on your browser type or other information that you send us. We do not use cookies to store any of your personal information on your computer, smartphone or tablet. The “help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you are to receive a new cookie, or how to disable cookies altogether.

How Do We Use Your Information?

We use the information we collect to improve our communications, improve our content and offerings, analyze App usage, troubleshoot problems, and resolve disputes. Additionally, the information we collect is used:

- to generally improve the content and layout of the App

- to improve the content and layout of the App for individual visitors

- to notify you about updates to the App

- for internal review

When you supply us with personal information in the course of creating an account, the information you provide will be added to our customer database. You will receive periodic news from us. If you do not want to receive such communications from us, then please delete your account. We may send you e-mail with information on new services. If you do not wish to receive such e-mail in the future, please contact us at hello@whentogram.com to remove yourself from our e-mail list. We reserve the right to send you notices about your account even if you opt out of all voluntary email notifications. We may also send you service-related announcements from time to time through the general operation of the service.

Sharing Your Information with Third Parties

We contract with third-party service providers in order to operate our business, including the App. Those service providers may need access to your information to perform fulfillment and other services. We undertake to provide only that portion of your information needed to perform the pertinent service, and we require that all of our service providers hold your information in confidence and use it only to provide the service for which they have been engaged. We do not provide contact information to third party marketers without your permission. We share your information with third parties only in limited circumstances where we believe such sharing is 1) reasonably necessary to offer the service, 2) legally required or, 3) permitted by you. We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law (for example, to respond to a lawful subpoena, warrant or court order); or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place; or (4) we believe that disclosure is necessary to protect our rights or interests, or the rights or interests of others. The information is not provided to these companies for marketing purposes.

Links

The App may contain links to other applications or websites. We are not responsible for the privacy practices of other applications or web sites. We encourage our users to be aware when they leave the App to read the privacy statements of each and every application or web site that collects personally identifiable information. This Privacy Policy applies solely to information collected directly by us. How do you know your information is secure? We have appropriate security measures in place in our facilities to protect against the loss, misuse or alteration of information that we have collected from you at the App so you can feel comfortable and secure. However, we cannot guarantee the protection of information against interception, misappropriation, misuse, or alteration or that your information may not be disclosed or accessed by accidental circumstances or by the unauthorized acts of others. Please note that e-mail is not encrypted and is not considered a secure means of transmitting credit card numbers.

Children Under the Age of 18

We will not knowingly collect personally identifiable information from any person under the age of 18. Our services are not designed to attract the attention of persons under the age of 18.

Public Forum

The App allows users to share information, is open to the public and should not be considered private. You should think carefully before posting any personally identifiable information in any public forum. What you post can be seen, disclosed to or collected by third parties and may be used by others in ways we cannot control or predict, including to contact you for unauthorized purposes. As with any public forum on any application or website, the information you post may also show up in third-party search engines like Google, Yahoo, MSN, Bing, etc. If you mistakenly post personal information and would like it removed, you can send us an email to request that we remove it. In some cases, we may not be able to remove your personal information and if we can’t, we will let you know and why not.

Changes To This Privacy Policy Statement

From time to time, we may use the information you provide us for new, unanticipated uses not previously addressed in our Privacy Policy. If our information practices change at some time in the future we will post the policy changes on the privacy page of the App to notify you of these changes. We encourage you to check the App periodically for more information on how we use the data we collect. If there is a material change in the manner we use data we collect, we will update this Privacy Policy to reflect these changes.

Contact Us

To contact us for any reason, or if you have any concerns or questions, please contact us at hello@whentogram.com . Please note: When you contact us, provide your name and address exactly as it appears on correspondence you have received from us. If you feel that the App is not following its stated information privacy policy, you may contact us at the above email address.

Governing Law

This privacy policy is governed by the laws of the State of New York, without regard to its choice of law rule and without regard to the location of any user. Any dispute arising in connection with this policy must be filed in the state or federal courts located in New York.

Change in Policy

We reserve the right to revise, amend, change or update this Privacy Policy at any time, so please review it frequently. For significant changes to this policy, we may, but are not obligated to notify you either by placing a prominent notice on the home page of our App or by sending you a notification. We encourage you to review this policy periodically to stay informed about our use of the information we collect. We will indicate near the top of this page the date this policy was last revised. Your continued use of the App after we have revised this policy constitutes your agreement to the revised version.